5 Essential Safety Tips For Online Shoppers

Marc Saltzman | February 27th, 2018


Here, everything you need to know about safe and savvy shopping online.

Love online shopping? You’re not alone.

After all, you don’t have to fight traffic to drive to the mall and circle the parking lot; online stores are open 24-7, and you can shop in your pyjamas; it’s easy to compare prices between multiple online retailers; product selection is vast, including many stores and unique items sold outside of Canada; and products are shipped right to your door.

But to ensure a smooth online shopping experience, take heed to these following safety tips.

Look for the lock

Always use a secure internet connection when making a purchase. Reputable websites use technologies such as SSL (Secure Socket Layer) that encrypt data during transmission. You will see a little lock icon on your browser (and usually “https” at the front of your address bar) to confirm it’s a secure connection.

Pay securely

On a related note, only shop on sites that take secure payment methods, such as credit cards and PayPal, which is electronically linked to your credit card or bank account. Never send cash or a cheque. When shopping at an unfamiliar merchant site, look for some sort of security seal of approval, such as DigiCert, Better Business Bureau or VeriSign.

Update your software

Whether you shop on a smartphone, tablet, laptop or desktop, always keep the operating system up to date to avoid cybercriminals exploiting a weakness. Also use good anti-malware (“malicious software”) that includes anti-virus and a firewall.

Do your homework

When on auction sites like eBay, check the seller’s reputation and read comments before buying a product to see what the experience was like for past customers.

Also, don’t forget about the No. 1 tip about shopping: if it seems too good to be true, it probably is. You won’t find an iPhone X for $300.

Use good passwords

A good password is at least eight characters long and includes letters, num-
bers and symbols. Or use a passphrase, which is a long string of words together, and include a number and symbol, too. For example, the sentence “My dog Emma has a birthday April 16!” could be used to create a passphrase like “MdEhabA16!

A version of this article appeared in the March 2018 issue with the headline, “Smart Money,” p. 50.