Guide to Buying a Stairlift


Buying a stairlift will allow you to focus on more important things in life than getting up and down the stairs. Making sure you get the right one from the start means you can relax in the knowledge you have the best possible solution that will stand the test of time.

What should you look for in a stairlift?

Once you’ve made the decision to get a stairlift, the next step is choosing the right model for you. The type of stairlift you purchase will depend on whether you have a straight staircase or one that makes a turn, but also remember that different products offer different features that could be of real benefit to you. For example, if your balance is not the best you should look for models that allow the footrest to be folded via an automatic button in the arm, rather than having to bend down. Make sure the sales consultants explain any features fully, so you can properly compare models.

Peer recommendation

Do you know anybody that owns a stairlift? If so, talk to them – their experience could prove useful. What do they like about their stairlift? What would they change? You may find some of our customer testimonials and customer letters useful as a starting point.

New or reconditioned? Rent or buy?

Quality stairlifts can be refurbished and offer excellent value. If you are considering a refurbished stairlift make sure you understand where the stairlift has come from and how it has been refurbished, for example, are their broken components from DIY removal, will it have new batteries, has it been serviced, will you get a comprehensive year’s warranty?

You may also consider renting a stairlift if you are recovering from an injury and only expect to need a lift in the short term. Rental agreements should cover the cost of installation, servicing and removal in the set-up fees and monthly charges.

Professional advice

Make sure that you choose a stairlift manufacturer that has a professional recognition with the Canadian Association of Occupational Therapists (CAOT) and the Canadian Association of Retired People (CARP). They assure you of the integrity of the company you are dealing with and the service you receive.

Do your homework

We understand that purchasing a stairlift is an important decision. Not all stairlifts are made equal but that can be difficult to discern from the pages of a brochure. This is why we recommend you do your research including online reviews, product comparisons, and ensure that all your questions are answered thoroughly. Ensure you have more than one stairlift quote so you can do a like-for-like comparison on the complete package, including standard product features and aftercare service and support.

Call Stannah today at 1-888-283-3327 or visit

CARP Members can:

  1. Receive up to $500 off your new Stannah Stairlift.
  2. Receive two FREE scheduled annual maintenance calls (outside of any warranty).
  3. Receive an Additional One (1) Year over manufacturer’s warranty including all labour.

E-Mail: [email protected]
Twitter: @StannahCanada