New free service

Computer users are often frustrated by the wealth of “help” that’s available, simply because there is too much information to wade through to find the solution for your particular problem. A single, trustworthy source is needed, and it’s now available. Computer help for whole range of problems is now located at one online source, with a new free service offered by the experts at CNET. CNET is a well-respected website and news service that is often quoted as the “industry Bible” by those in the know.

Help.com, CNET’s new free service is the place to find hundreds of thousands of computer and technology questions and answers, culled from Usenet newsgroups and submitted by users around the world. Here’s a sample of what you can do at the site:


  • Search the huge database of questions and answers, or submit your own question to the worldwide community of computing experts. Most questions are answered within 24 hours.


  • Browse the directory of thousands of tips and how-tos, written by CNET editors, for more help with the hardware and software products you use.


  • Get more resources on your favorite tech topics in the Help Centres, where you’ll find evething from books to online classes to assisted tech support.