Scheming Mad: Don’t Get Hustled

NO ONE THINKS they’ll ever fall victim to a scam. But the Canadian Anti-Fraud Centre (CAFC) reports that in 2009 nearly 15,000 people did just that, with those 50 years and older — the most at-risk group — losing more than $13 million. Gord Jamieson, who heads the Payment System Risk with Visa Canada, attributes the loss to the fact that 43 per cent of Canadians over 50 act unwisely when handling their personal information. This includes lending credit and debit cards to friends and family, writing their PIN directly on their cards and freely giving information to others.

Taking simple steps can help you avoid major headaches and financial losses. If you’re a victim of a scam, report it right away. “There’s no need to be embarrassed,” Jamieson says. “Report it so it can be stopped.” Here are some of the favourite tricks of the fraudster’s trade.

THE HUSTLE: IDENTITY THEFT

If your personal data has been unlawfully obtained and used, you’re a victim of identity theft. The RCMP says information such as your name, address, social insurance number (SIN) and mother’s maiden name can be used by fraudsters to obtain credit cards or apply for loans and mortgages — all in your name.

“People receive phishing emails, which are emails that look like they’re coming from your financial institution and ask for your information,” Jamieson says. “Banks will never email you for this information. If it’s done by phone, you shouldn’t give out anything unless you initiated the call.”

PLAY IT SAFE: There’s no need for paranoia. In addition to following Jamieson’s advice, sign all credit cards, never leave receipts at bank machines, destroy pre-approved credit card applications and be alert to missing mail (regular bills and statements that don’t arrive).

THE HUSTLE: MASS MARKETING, TELEMARKETING OR DOOR-TO-DOOR SOLICITING

Under the guise of a marketer, a fraudster turns a simple phone call or home visit into a money-making scheme. He could be selling items at inflated prices, hawking non-existent products or services (such as home repairs), posing as a charity or trying to obtain your personal information.

“Recently, there have been scams where a company offers a free trial for things such as teeth whitener,” Jamieson says. “But the fine print shows that you’ll have to pay beyond the first free month, and it’s tough to cancel. It’s deceptive telemarketing, and we work to terminate these types of merchants.”

PLAY IT SAFE: You never have to commit right away when buying or donating. Always research the company you’re doing business with. Price-check the product or service at stores and never give out your SIN or any other identifying information. If you’re being pressured, hang up or close the door.

THE HUSTLE: PRIZE PITCH

This chameleon fraud can arrive in the form of a letter, phone call, house call or email and tries to exploit your hopes during these turbulent economic times.

“You might receive an email or call saying you’ve won the lottery or a cash prize, and all you need to do is send in an administration fee,” Jamieson explains.

PLAY IT SAFE: “If you’ve won something, you’ve won it. It’s free. You don’t have to send money or an administration fee,” Jamieson says. Be suspicious if you’re receiving something for a contest you don’t remember signing up for. Don’t bite at these “prize offers.”

THE HUSTLE: INVESTMENT FRAUD

Investment fraud can take many forms (prime bank investment schemes, insider trading and stock exchange transaction fraud), but the same rule applies to all: if it sounds too good to be true, it probably is. Anyone who presents an investment opportunity that promises great returns with little risk is lying. Every investment involves risk.

PLAY IT SAFE: Make sure you are confident about the credentials of the person or company you’re dealing with. Check their references and never jump at these offers without professional guidance.

FOR UP-TO-DATE FRAUD INFORMATION, TIPS AND ADVICE OR TO REPORT INSTANCES OF FRAUD, GO TO WWW.PHONEBUSTERS.COM AND WWW.RCMP-GRC.GC.CA OR CALL 1-888-495-8501.